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FAQ

Below are some of the questions we see often and want to make sure you have answers to. If you have any questions you do not see here, please contact us at care@goodeeworld.com

Product

    Ordering

    • Goodee currently ships to USA & Canada, but plan to expand our reach globally with more countries being added. 

    • Unfortunately you don't have the ability to change or cancel your order on the site, but if you would like to make any modifications, please reach out to care@goodeeworld.com and we will be glad to assist you!

    • We accept Visa, Mastercard, and Amex

    Shipping & Returns

    • Goodee ship to USA & Canada and all rates and timing can be found on our Shipping & Returns Policy page

    • Once we receive goods from our brands, we will package your whole order and send you a shipment email with tracking information.

    • No, we will consolidate all of your items into one shipment once we receive all items from the brands

    Communication

    • You can join the Goodee community by signing up for our email updates or following us on social media. To do so, click on the links in the footer.

    • To unsubscribe from a Goodee email, you can always click the "unsubscribe" button in the bottom of any email you receive. If you are have any issue, please do not hesitate to contact us at care@goodeeworld.com