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FAQ

Below are some of the questions we see often and want to make sure you have answers to. If you have any questions you do not see here, please contact us at care@goodeeworld.com

Ordering

  • What countries does Goodee ship to?

    Goodee currently ships to USA & Canada, but plan to expand our reach globally with more countries being added. 

  • Can I cancel or make changes to my order?

    Unfortunately you don't have the ability to change or cancel your order on the site, but if you would like to make any modifications, please reach out to care@goodeeworld.com and we will be glad to assist you!

  • What forms of payment are accepted?

    We accept Visa, Mastercard, and Amex

Shipping & Returns

  • What is Goodee's Shipping/Returns Policy?

    Goodee ship to USA & Canada and all rates and timing can be found on our Shipping & Returns Policy page

  • How do I track a package?

    Once we receive goods from our brands, we will package your whole order and send you a shipment email with tracking information.

  • If I buy from more than one brand, will I get multiple shipments?

    No, we will consolidate all of your items into one shipment once we receive all items from the brands

Communication

  • How can I keep up with what's happening at Goodee?

    You can join the Goodee community by signing up for our email updates or following us on social media. To do so, click on the links in the footer.

  • How do I unsubscribe from Goodee Emails

    To unsubscribe from a Goodee email, you can always click the "unsubscribe" button in the bottom of any email you receive. If you are have any issue, please do not hesitate to contact us at care@goodeeworld.com